Customers

WE WILL SERVE our customers with integrity, competence, and objectivity.

WE WILL DELIVER to our customers all that we
promised through value added services.

WE WILL PERFORM our work to meet technical codes or better.

WE WILL EXPLORE each customer situation in sufficient detail and
gather sufficient facts to gain an understanding of the problem, the
scope of assistance needed, and the possible benefits our service
and technical recommendations may provide our customers.

WE WILL RESPECT each customer's home and property
and leave them as clean as we found them.

Employees

We regard our employees satisfaction as important as customer service
and company profitability. We subscribe to the premise of win, win, win.

WE WILL ASSIGN technical and support personnel to each job
in accord with their experience, knowledge, and expertise.

WE WILL FOSTER training for all our employees on an on-going
basis to improve and uphold high performance standards.

Professional Responsibility

WE WILL PERFORM jobs for which we are qualified
by our experience and technical competence.

WE WILL MAKE Quality Service the trademark of the jobs
we perform. If needed, we will take care of callbacks
with a minimum of inconvenience to our customers.

WE WILL STAND behind our work.

WE WILL NOT provide services to a customer under terms
or conditions that might damage or compromise the integrity
of our trade and profession. We follow the Golden Rule.

WE WILL NOT advertise our services in a deceptive manner.

WE WILL MAINTAIN a wholly professional attitude and
behavior toward those we serve, our fellow contractors,
our own employees, our suppliers, and the public at large.

Earnings

WE WILL AGREE with our customers independently and in advance on
the basis for our fees. Our fees will be commensurate with the
quality of the services we deliver and the responsibility we accept.

WE WILL MAKE it our moral imperative to maintain a profitable
business as part of our responsibility to our employees and our families.

WE WILL BE MINDFUL of the honest value received
by the customer and our right to an ethical profit.

Social Responsibility

WE WILL BE good corporate citizens.

WE WILL PROTECT the health and safety of our communities
by sharing knowledge of new environmental developments and
technological advancements with the communities we serve.

WE WILL REPORT violations of this Code of Ethics.